Verdi in Business

Cengage Learning


Cengage Learning
Cengage Learning (formerly Thomson Learning Australia) is based in Melbourne, Victoria. Cengage selected what is now the Verdi system in 2006 after an analysis of almost every Australian-made webs CMS and a detailed short-listing and selection process.

Cengage were looking for a comprehensively featured off-the-shelf web content management system that had been developed in Australia, and that could be successfully implemented onto their own hosting infrastructure.

Key non-functional requirements included skilled project management services, timely implementation, staff training, helpdesk support and the ability to provide ongoing service.

Cengage were also looking for a local Australian organisation that could partner with them to develop custom-built and customised modules to integrate the web CMS front-end with their back-end product databases and finance systems for full e-commerce functionality.

The team at IBC Solutions is highly skilled in custom-built web software, and were able to work with Cengage to review the functional requirements for the components that needed to be custom-built. The IBC technical consultants also had extensive discussions with the other IT specialist suppliers on the Cengage project team.

As a result, IBC and Verdi were selected to become the chosen partner to work with the Cengage team and their other IT specialist providers.

Cengage has staff in four divisions of their business who each have responsibility for maintaining their sections of their public site.

Cengage staff have found the Verdi system saves time and money, and allows rapid processing of orders for the many books and learning materials sold through the Cengage website. There are over 60,000 content items and linked items such as books etc that are presented on the Cengage site.

Here's what Cengage says about Verdi and IBC Digital...

"IBC have delivered what they promised. We considered their content management system (Verdi) to be the 'best buy' off the shelf solution for this project. We believed IBC to be a business which would partner our project and help us deliver a best practice website. Throughout, IBC have had the technical capabilities to deliver what we required, the flexibility and creativity to help us with unplanned and unexpected issues, and have been highly responsive to our requests, business pressures and deadlines."

Catherine Todd, Operations Manager, Cengage Learning (formerly Thomson Learning), Melbourne

"Overall IBC have been extremely helpful and responsive. The team that have managed our project are of the highest calibre and have the unique ability to translate technical language into language that our whole team can understand, regardless of technical expertise. They have been proactive and very clear on their procedures, actions and ETA dates.

I would not hesitate to recommend IBC to anyone."

Jodie Flynn, Project Manager, Operations, Cengage Learning, Melbourne

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